We’re pleased to announce an enhancement to our warranty program for BD Blenders. Effective January 1, 2024, ACS has upgraded the BD Blender warranty from one-year parts coverage to five-year parts coverage.
Here are the key highlights of our improved warranty:
EXTENDED COVERAGE
ACS will repair or replace any defective parts supplied by ACS within FIVE years of equipment shipment to the original purchaser.
FREE INITIAL INSPECTION
Unlike competitive warranties, we’re offering a complimentary on-site warranty claim inspection. Where possible this will be conducted via an online video meeting, phone call with photo documentation, or on-site with an ACS Service Representative.
CLAIM PROCESS
If the repair is deemed eligible for warranty coverage, the customer will be provided a Return Material Authorization (RMA) code and will send the equipment pre-paid to ACS for repair or replacement. Contact orders@acscorporate.com or 800 783 7835 to make a warranty claim.
NON-TRANSFERRABLE
Please note that this warranty is non-transferrable and applies exclusively to equipment shipped to the original installation site.
- Effective Date: The enhanced warranty applies to equipment shipped on or after January 1, 2024.
- Warranty Restrictions: the following are not covered in this five year warranty:
- Consumables including load cell assembly and mixer high level sensor
- Air solenoid failure due to poor air quality
- Exceptions to the Limited Five-Year Warranty: All PLCs and interfaces are covered under the manufacturer warranty.
We believe that this upgraded warranty reflects our commitment to providing top-notch products and unparalleled support to our customers. It’s a testament to our confidence in the quality and durability of our BD Blenders.
